Ibex is thrilled to announce a NEW Utility Client! We are currently hiring 50 Customer Service Representatives in our New Braunfels location. Come be a part of our ONSITE family! This position will be located in our New Braunfels site at 1672 Independence Dr. New Braunfels, TX 78132.
We are offering 7 weeks of PAID TRAINING, combined classroom and nesting, to give you best in class support. We make sure you are armed with the knowledge and skillset to do this job before ever taking a live call! Your success is our mission!
This is an opportunity to get in on the foundation of this campaign and be a part of the team that will become our future leadership! Apply now to start the conversation with your local recruiter and join our IBEXAWESOME Team!
About IBEX:
At IBEX, our focus is on providing a smooth candidate experience, a training environment that is conducive to the learner, benefits and perks for our agents to ensure that they have the best experience. We know a happy agent makes a quality agent. You make the difference for our customers and your interactions influence how they feel about the brand they have chosen. Our agents matter! YOU MATTER!!
Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 22,000 employees. We have had a presence in New Braunfels for 7 years!
ABOUT THE JOB
This role will provide top notch service to a Utility Gas Company. This is an inbound customer care program designed to take calls regarding Billing, Payments, Credit and Stop/Start service orders.
Key Responsibilities:
What You Will Bring: