Our Mission at ibex is Your Success!
Do you enjoy interacting with people? Are you a natural problem-solver? Does working with technology excite you?! If this is YOU, come be a part of our growing ibex technical support and customer care team! ibex is recruiting customer service representatives for technical support, for our upcoming training classes. In addition to a dynamic team environment, you’ll enjoy competitive benefits, generous incentives, and performance-based bonuses!
Apply now to start the conversation and join IBEX!
About ibex:
ibex works with some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for our customers and how a great customer experience influences how they feel about the brand they have chosen.
Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 22,000 employees.
Responsibilities:
We are looking for people who truly care for our customers. Our customer service representatives use their people skills and genuine service mindset to perform the following tasks:
These positions are full-time, 40 hours per week. We are seeking candidates to fill a variety of schedules including days, nights and weekends. ibex sets every candidate up for success by offering a minimum of three weeks of paid professional training.
Requirements of the position include:
Paid Training
Pay ranges from $11-$15/hr based on tenure
Benefits:
We offer our employees the following comprehensive benefits and incentives plan:
ibex is an equal opportunity employer