Spanish/English Bilingual Sales Agent in Portmore at IBEX

Date Posted: 11/7/2019

Job Snapshot

Job Description

Overview:

Our Sales agents provide world class customer service representation over the phone to prospective customers in an effort to convert each contact into sales.

Job Type: Full-time

Responsibilities:

  • Receive calls from prospective and existing customers about digital home services (wireless, cable, satellite, home phone etc.), and taking them through the sales process with the aim of converting each contact into a sale.
  • Follow a consultative sales process by asking questions and listening to the responses in order to gather information about what the caller is interested in, and being able to match those responses to a particular product offering.
  • Accurately create customer accounts using various customized software platforms
  • Assist customers in a professional and expedient manner
  • Consistently perform on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements.

Job Requirements

Requirements/ Skills:

  • Must Speak Spanish and English Fluently
  • Competitive spirit and the drive to be at the top
  • Team player who is assertive, goal-oriented, positive and self-motivated
  • Desire to work in a dynamic, fun, and fast-paced environment
  • Strong ability to multi-task, including conversing while navigating our systems simultaneously
  • Proficiency in using computer applications
  • High level of integrity
  • Excellent Communication Skills – Verbal and Written
  • 1 year Sales or Call Center Experience Preferred
  • Previous success in selling Wireless, Satellite and Cable Service over the phone (preferred but not required).
  • Must pass a criminal background check.

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